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A better website for members and their customers
Since April, we've been working behind the scenes on the new FCANZ website, and phase two is now live.
The change has been driven by something simple: the old website was not working well on mobile phones, and with more than half of all website visits now coming from mobile devices, that was a problem we could not ignore.
The new platform fixes that, but this rebuild is about more than making the website look better on a phone. It is designed to make it easier for members to find what they need, manage their own information and get more value from their FCANZ membership.
What's in it for you
At the centre of the members area is the new Member Hub. This brings together the resources and information that were previously harder to find, including member benefits and offers, legal guides, training and endorsement information, the FCANZ member logo suite, Business Staples articles and webinar recordings, WIRED Online, industry awards information and links to upcoming events.
The first seven technical best practice drawings are also now available through the hub. These give members clear, practical guidance based on industry best practice, with more drawings planned as they are completed.
There is also a new Fencing Industry Classifieds section. Members can list machinery, tools or other items they want to buy or sell, or advertise for staff, at no charge. It is a simple way to put an opportunity in front of people who actually work in the industry.
Let's talk about the map
The new member directory went live on the old website as part of phase one, and we ve heard from several members who preferred the old map. That feedback is fair the map was certainly more visually appealing. However, it wasn t always easy for potential customers to find the right contractor.
For example, someone in Greymouth looking for equestrian fencing had to search the entire Tasman and West Coast region, then work through around 30 listings to find a contractor nearby who offered the right service. Once they found someone suitable, they were likely to stop searching, meaning other well-suited members further down the list could easily miss out.
The new directory turns that process around. Mr Frank can search within a set distance of his property, filter by the type of fencing he needs and, if he chooses, show only Accredited Fencing Contractors. He can also search by a contractor or business name. So, if he notices your sign on a fence while driving but cannot safely stop to copy the details, he can find the business later.
The directory has been built around the way customers actually search, while giving members more control over how their businesses appear.
Your mission
Members can update their own listing, check their contact details, add a business logo, and make sure their service types and areas are accurate. Taking a few minutes to complete the listing will make it much easier for the right customers to find the right contractor.
To log in, use the email address linked to your FCANZ membership, then request a password. The system will send one to that address. If you have any trouble getting in, contact Jeanette Miller (admin@fcanz.org.nz) and she will help.
In a nutshell
Like any major rebuild, we expect there will be things to refine as members begin using it. But the aim is straightforward: a website that works properly on the devices people use, makes member resources easier to reach, and helps customers find the fencing contractor they need.
Published in WIRED issue 82/September 2026 by Fencing Contractors Association NZ
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